We’re looking for a technically strong Application Support Analyst for a permanent vacancy in the Pretoria/Centurion area. The successful candidate will be supporting critical software applications in a fast-paced production environment.
This is not a general IT support role, you’ll be working hands-on with live systems, investigating issues at code and database level, and helping ensure stability, performance, and continuous improvement of applications.
What you’ll need:
• Bachelor’s degree in Computer Science or IT
• Willing to work in the Pretoria/Centurion area (the role will be in-office during probation and then move to hybrid remote thereafter)
• 3+ years in application support, software support, or technical support
• Strong SQL skills for data investigation and fixes (essential)
• Experience with at least one language (Python, Bash, PowerShell, Java, or C#) (essential)
• Solid understanding of incident, problem, and change management (ITSM)
• Experience supporting multi-tier / production systems
Duties:
• Monitor production systems and perform daily health checks
• Investigate and resolve application incidents (1st & 2nd line support)
• Analyse root causes and prevent recurring issues
• Apply minor code fixes, scripts, and configuration changes in production
• Work closely with developers, infrastructure teams, and third-party vendors
• Manage and track tickets via Jira Service Management
• Maintain clear documentation, runbooks, and knowledge articles
If you are interested in this opportunity and meet the requirements, please email your updated CV to it.careers@attainpeople.co.za, or give us a call on 021 180 4090 and one of our consultants will be in touch if you meet the requirements. Visit our website www.attainpeople.co.za
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
